How Privacy Applies To Wallet Records
Our Privacy Policy covers details you provide when opening an account, confirming your phone, signing in, contacting support or checking a payment status. We may record account identifiers, device and browser signals, login times, selected lobby pages, support messages and transaction references so we can connect
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a receipt with the correct account and investigate an access issue. Payment records can include a DANA, OVO, GoPay or QRIS reference, while bank transfer and virtual account records may show the bank rail and reconciliation status. We use this material to provide account access, detect
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unusual sign-in activity, answer requests and meet applicable legal duties. We do not describe access as available everywhere; eligibility depends on local law. You can ask about data held for your account through our support path, and we will explain any lawful reason for keeping or
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limiting a record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
